Crema's Take
“This airport quick-service spot in Charlotte has a broken QR ordering system that staff doesn't warn you about upfront, leaving customers frustrated and confused mid-transaction—a significant problem when you're trying to grab something fast before a flight. Reviews are wildly split between people who had genuinely good food and service and those who hit the technical failures and poor communication, suggesting the experience is inconsistent at best. If you're stuck at baggage claim with time to kill, it might work, but it's not reliable enough to count on.”
What to expect
Classic coffee drinks done right. Quick-grab spot. Pastries and light food on the menu. Parking available.
Google Reviews
See all on Google →Avoid this place. It's designed so the staff has to do the least for you. Table ordering? No the QR code system isn't working but you don't know that until the end of your order. No warning. Counter staff are horrible and unhelpful. Food is disgusting microwaved service station…
Had to wait for bags and grabbed a coffee and a sandwich here. Food was good and service was great. Mike Truty showed up unexpectedly and serenaded the patrons with several Broadway show tunes. We all thought he was flat but he’s a gifted performer. Of that, there can be no…
American Airlines did not get my luggage on a transfer flight to CLT Airport, so I had to hang around the baggage claim to wait for my bags. To my my surprise and pleasure, I found a restaraunt in the unsecured area of the airport, which was nice so I didn't have to go through…
I had THE best turkey but at Queen Charlotte's Kitchen at the Charlotte Airport. it is located on the lower level near baggage claim. my sandwich was SO fresh with tomato and arugula on wonderful grain bread. the portions of turkey and cheese were VERY generous! this place is…
This was one of the best breakfast's I've ever had! Not just in an airport, but all time. I ordered the Western Omelet Wrap and it was so fresh, juicy, and amazing. The side was a bowl of fruit and yogurt, and I was really surprised by how much they gave me! The yogurt had a…
Crema Reviews
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