Cafe Madsen by Charming Beard

Cafe Madsen by Charming Beard

★★★★★2.7(26 Google reviews)

Crema's Take

This spot consistently struggles with staff engagement—multiple reviewers report silent, visibly unhappy employees and unexplained closures without notice—which overshadows the decent food quality and convenient location in the South Fork East Business Building. Prices are notably high for what you're getting, especially on sides, and the service issues are serious enough that the few positive experiences about the food and speed feel like exceptions rather than the norm. Skip it unless you're trapped in that building and need something quick, because there are better options nearby.

What to expect

Classic coffee drinks done right. Quick-grab spot. Full breakfast and light food on the menu. Family friendly.

Google Reviews

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Eva Green
★★★★2 months ago

Really terrible customer service. Not a single word was said the whole interaction.

Hanna Weakley
★★★★5 months ago

Although it is nice to have a cafe in the SFEBB, it would be even better if the staff actually showed up, or if they had to leave the cafe for a time, if it was communicated with a sign.

Dane Walker
★★★★6 months ago

The food is fine but the staff need some serious customer service skills. The one that took my order didn’t say anything and looked unhappy to be there.

Drew Roberts
★★★★★6 years ago

Friendly staff, but most of the menu items are more expensive than what would reasonably be expected. For example, I bought a small, half-filled bag of potato chips for $2.25. The menu (which is on the TV), is often turned off, so you have to ask the staff to list off all the…

William Shane Wilkinson
★★★★★7 years ago

The little ones loved their cheese sandwiches, and I loved my burger. We got out food super fast and the cafe area was clean and we'll organized. There was a good selection of both grilled fresh and premade finger foods. But the true reason our trip was so fantastic was a…

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