Crema's Take
“This is a coffee equipment repair and consulting shop, not a café, and the rating is based on only four reviews—far too few to trust. The feedback is wildly split: one customer had a genuinely bad experience with a year-long repair that came back broken, while others praise the owner Tom for going above and beyond on service calls and sourcing help. If you're looking for espresso drinks and pour-overs as a customer, this isn't the place; if you're in the coffee business and need equipment repair or consultation, proceed cautiously given the mixed track record.”
What to expect
Espresso-focused, with a pour-over program, matcha and tea options too. Good for meetings spot.
Google Reviews
See all on Google →I hate leaving bad reviews, but if this helps protect anyone from what I had to deal with, then good. AWFUL experience with this company. Four years ago, I consulted them to start my coffee business. They tried to sell me a $4000 machine for $6900. I told them I wasn't going to…
They had my jura for over a year. Got it back before Christmas and it was missing the bean cover. It made about 20 cups before blowing off a hose and spilling water on the counter. Do not use this company.
THE BEST THE BEST & only THE BEST!!! Tom is an excellent person who not only goes above & beyond in everything. His integrity & honesty are REMARKABLE! Tom, if it wasn't for ppl like you our bussiness was never going to be able to launch! We are forever grateful to you! You made…
Had a recent opening of a new building for my company and we were scrambling to find a coffee grinder due to shipment issues. Tom went above and beyond trying to help us out by making phone calls and attempting to secure us something for grand opening. We ended up making another…
Crema Reviews
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