Madison Coffee and Vending

Machine took my all of the cash and change that I had but would not count half of it so now I am unable to get my merchandise or a refund. I am not able to get a hold of anyone over the phone and even though they tell you to leave a message, there is no option to leave a message. The phone rings for a while and then just stops. The person behind me who had experience with this machine said that this happens quite often.

Poor customer service. Machine is always broken. Hard to know what it tastes like when it’s not working. Repair man not friendly when called back to fix the machine. Would not recommend company.

Industrial/fancy coffee machines are comlicated and sometimes it's difficult to troubleshoot what is wrong with the machine. Madison Coffee & Vending have been very responsive and helpful when the machine I fill is not working!

Poor customer service and terrible quality products. Our lounge at work has had multiple machines. They constantly break down and it takes days for someone to show up and repair. Recommend going with another company.

None of their kiosks ever work. The one at my work won’t take cash. They have been contacted several times but every time I come in, something is always broken.