Buddy Brew Coffee

I ordered an iced lattee, got a hot lattee, said hey sorry I actually ordered an iced lattee to which she responded u ordered a hot lattee. I waited in line an entire 2nd time said hi again I ordered an iced coffee but at this point can you just put it on ice since you won’t remake it even though you made it wrong. Drink was so hot they put it on ice, all ice instantly melted and coffee trashed. Threw it away, wasted 30 mins of my time, and $10 on a coffee. Not to mention they were grunting at the ask, when they messed up the simple order.

Bad cheap beans. Watered down junk. Cream taste bad as well. This is not the same as buddy Brew in Sarasota.

Ordered a black coffee. Got a good cup of coffee. No line compared to the other coffee place in the airside F. Yes, airport prices are higher than other places.

For coffee lovers and café enthusiasts, proceed with caution. As someone who is particular about coffee and travels often, my experience here was disappointing and frustrating. A simple request for an 8 oz latte with less milk (in their smallest 12 oz cup) was met with incompetence and refusal to accommodate, even from the lead staff. The transaction failed due to their inability to comprehend/understand this basic request, and the resolution process was equally unprofessional, with incomplete transparency regarding the refund. I walked away thinking the full amount had been refunded, only to later discover it hadn’t. This experience highlights a need for better communication, professionalism, and customer service standards. Maybe I’ll have others make the same request to see if this was intentional or standard practice.

Great latte with oat milk. Pricy but on par for airport brew. The latte came a little low but really delicious. The beans were on the dark roast side.