Crema's Take
“The Roasted Bean is deeply inconsistent—some customers genuinely enjoy their coffee and report friendly service, while others describe actively hostile staff and basic execution failures (like serving cold "hot chocolate" twice). With a 3/5 rating and a pattern of complaints about rude cashiers and product quality issues, this feels like a place where your experience depends entirely on which employee is working that day, which isn't a reliable foundation for a coffee shop visit.”
Google Reviews
See all on Google →Not sure why there are so many bad reviews but I just came here for the first time and my drink was delicious. Service was fast and nobody was rude. I wouldn’t order food here even though it looks delicious it’s way overpriced but I’d definitely come back for a drink.
I left satisfied. Everyone here was so welcoming.
Worst service ever… I read the previous reviews but thought I would give it a shot anyway. Bad idea. The 2 employees there were just miserable people. Seriously, if you have your job that much, go work somewhere else!
Cashiers are rude. Never had worse customer service. When I walked up to ask for 2 spinach pies the cashier looked me up and down and with an attitude bagged my items. Proceeded to tell me the total, still with an attitude, and when I entered my card to pay I asked her for my…
Ordered hot chocolate. It is cold! No idea how they make it. But it is not even warm. They call it hot chocolate. This is the 2nd time; I ordered it a for a friend the last time with the same outcome. Cold!
Crema Reviews
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