Crema's Take
“Nate's Bagels has a loyal following for their bacon egg and cheese sandwiches, but the 3.9 rating reflects a frustratingly inconsistent operation—stale bagels, ignored special requests (like "no capers"), skimpy portions, and quality that seems to depend heavily on which location you visit. Customer service can be helpful when things go wrong, but that shouldn't be the main reason you're choosing a bagel shop. Go if you're a regular who's made peace with the ups and downs, but there are more reliable breakfast options in Richmond.”
What to expect
Classic coffee drinks done right. A slow-sit spot, quick-grab. Full breakfast, pastries, and light food on the menu. Family friendly.
Google Reviews
See all on Google →This is not the place to get a Vietnamese banh mi breakfast sandwich. The pork is overcooked. They don't give enough bacon on the BEC. But I do enjoy their bacon egg and cheese bagel sandwiches even so.
I accidentally ordered my bagels to the Cary town location this morning, and the team here was so helpful with getting my order refunded and made at the Scott’s addition location! They even honored the birthday reward I had (and used during the Cary town order). Everyone was so…
Unfortunately had a poor experience with the food here. I came in and requested a bagel with lox without any capers as they really turn my stomach sour. The bagel was stale and full of capers. I wish I would have heeded the warnings from the other reviews. 2 stars for the…
First time at this new location. They needed another place bad and this was absolutely an upgrade. You can actually come inside this location to wait for your food and maybe even sit at one of the lil cafe tables. They're bagels are amazing. They are the best for breakfast bagel…
For the last week, I've DREADED having to make this review without angering the entire city. This was NOT Nates. I've been going to the original since 2019 as a regular customer and I love them with a passion. When I heard they were opening a second branch - I was THRILLED!…
Crema Reviews
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