Beagle Bagel Madison

When I called about my order being incorrect, the employee who answered the phone (later identified as Kate) was unwilling to listen to my concern. She did not want to hear that my order was wrong and was not interested in helping resolve the problem. She was rude, unhelpful, and stated that she was “not going to do this.” She also initially refused to provide her name when I asked. Another employee then got on the phone and provided her name. Still has yet to be resolved

Great Bagels! Friendly service! Unique options! When you’re craving something different hit up the Beagle Bagel in Madison. A good variety of freshly made bagels, turned into a sandwich, a pizza or just straight up, toasted and delicious. Great chicken salad. Great desserts, cookies, cinnamon rolls and more. I get mine toasted with a side of bagel chips. Fantastic! Excellent ice as well. “Sonic” ice. This place smells good too!

Best experience today at Beagle Bagel! I eat here often, and have had nothing but positive experiences, but today stood out to me! It’s the little things sometimes. I did not know that I accidentally paid for more pasta salad than I got, and they so honestly gave me one to go home with even though I didn’t even catch their honest mistake. Later, I dropped a fork on the floor and someone brought me a new one without me even asking. A good attitude and a smile goes so much further than anyone knows, and today the little things went a long way! Great job Beagle Bagel Madison! I love the new ownership!

Why have I never been here!?! This is going to be my new weekend breakfast stop. I love how I can customize the bagel flavor and the cream cheese! I got the Leo with chive cream cheese and an everything bagel. Hubby got a soup (chicken gumbo) and scoop (chicken salad) with an extra order of potato salad. The bagel chips came with it and are such a hit. My gosh the crunchy texture was next level. The cookies… 🤤🤤🤤

We were warmly greeted by MT. Truly one of the sweetest, most passionate, and patient people I’ve ever met. She made us feel welcome from the moment we walked in. MT is clearly a hard worker who takes pride in what she does. She’s professional, knowledgeable, and genuinely kind. It was so easy and comforting to talk to her. While we were eating, I saw her doing it all: serving guests, packing to-go boxes, answering the phone. She handled everything like a boss! As someone who’s usually shy around new people, she really made my day. I truly hope MT gets everything she dreams of, because she absolutely deserves it. And yes, the food was great too! We’ll definitely be coming back, especially to see MT again!