Coffee Craft
5780 Commercial St SE, Salem, OR
Crema's Take
“This charming Salem gem sits nestled beside a garden center, offering a genuinely welcoming atmosphere where staff remember to check in on your satisfaction before you leave. Beyond solid traditional espresso drinks, they're known for creative seasonal specials like their beloved pumpkin cheesecake latte, and the thoughtful outdoor seating makes it the perfect spot to linger with your cup or catch up with a friend. What really sets Coffee Craft apart is the kindness baked into every interaction—they handle mix-ups with grace and clearly take pride in supporting their community as a local-first coffee destination.”
What to expect
Google Reviews
Cute little space next to a neat garden center. There's a couple places you can sit outside if you want to enjoy your drink there instead of on the go. You could also walk through the lovely garden center while enjoying your drink. The person running it was very friendly and very helpful!
I really wanted to try this coffee shop. Ive heard great things and prefer to support local coffee shops rather than big chains. I sat at the window for a good five mins. The guy inside was chatting with a customer at the other window. Casually making her drink. Which is great, because clearly she was getting good customer service. I felt uncomfortable and awkward as the whole time I sat there nothing was said to me. The guy walked by multiple times and avoided eye contact with me. I felt like maybe I was a bother or maybe they prefer only their regular customers? I’m not sure. I gave up and left eventually as it was clear I was not going to be served. I totally understand when it is busy it may take awhile to have your order taken. But atleast a “hey, I will be right with you” would be nice. So customers don’t feel like a bother.
INCREDIBLE customer service!!! I am throughly pleased with the staff at Coffee Craft! There was a mishap with my order and they fixed it with ease and kindness. Thank you so much for a lovely experience!! 💕
Glad to have a local spot back open over here! Good coffee and kind staff! They mentioned their daily deals throughout the week and made sure I was satisfied with my drink before leaving!
Support Local!!! Absolutely amazing coffee stand. You must try the pumpkin cheesecake latte. Great and friendly customer service. We will definitely be getting our caffeine fix here frequently!
Crema Reviews
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