Florence Coffee Company
2102 N Last Chance Gulch, Helena, MT
Crema's Take
“Florence Coffee Company earns passionate devotion from Helena locals who rave about their standout white mocha and thoughtfully crafted specialty drinks, though experiences vary noticeably between locations. The team shines brightest when service flows smoothly—regulars celebrate staff like Makayla for speed and politeness, while the rewards program keeps customers coming back. Fair warning: consistency seems to be a work in progress, with some visits plagued by long waits or operational hiccups, so timing matters here.”
What to expect
Google Reviews
I ordered 2 hot drinks and recieved 1 hot and 1 cold. The cold drink was so full that when I grabbed it, it started spilling out the lid and I ended up with coffee all over myself and my car. The lady did not even offer to remake it as I requested hot beverages and just moved onto the next customer. I have always been happy with service at Florence coffee but this one was absolutely terrible. I am unsure if I will return.
Well, this was the second Florence coffee I drove to across town only to find both of them closed during business hours according to google. I arrived at the first one around 6:45 AM and the second around 6:52 AM. So frustrating. They are usually my place to go so I didn’t give up when the first was closed. Ended up going to City Brew, which was open when I passed it to go to the second Florence Coffee. Get it together or change your advertised hours so I don’t waste my time and gas to end up disappointed.
The location on Last Chance Gulch has the slowest service anymore. Waited over 10 minutes with 2 workers working. Makayla was so organized and fast. The new manager was one of the workers so she obviously doesn't care either.
If it ain't FloCo I don't go! These ladies serve up the best white mocha I've ever tasted. I love the rewards program that gifts you a free drink after so many purchases. They're always super polite and smiling. Never had a bad coffee here EVER! Keep killing it ladies you're all doing fantastic. See you again soon :-)
Went there at 17:00 29 Sep 24 Ordered a matcha smoothie and iced latte, had the best customer service and the drinks were soooo good! This has been the best cafe we’ve been to in Montana🫶🏽✨ Definitely worth the stop ☺️
Crema Reviews
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